permissions - Can't add or delete plugins - but I'm an admin

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as the title says, I have Administrator privileges but I don't have the permission to add or delete plug-ins. (Button/Links just aren't on the page)

If I go to .../wp-admin/plugin-install.php I get the message:

Sorry, you are not allowed to access this page.

Edit: And it is not a multisite and they did not have this problem a few days ago.

Also, I undertand the Yoast SEO plugin did not update properly - it threw an error (I don't know what unfortunately) and they replaced it via ftp

Any ideas?

TIA

Closed. This question is off-topic. It is not currently accepting answers.

---

Questions that are too localized (such as syntax errors, code with restricted access, hacked sites, hosting or support issues) are not in scope. See how do I ask a good question?

Closed 6 years ago.

Improve this question

as the title says, I have Administrator privileges but I don't have the permission to add or delete plug-ins. (Button/Links just aren't on the page)

If I go to .../wp-admin/plugin-install.php I get the message:

Sorry, you are not allowed to access this page.

Edit: And it is not a multisite and they did not have this problem a few days ago.

Also, I undertand the Yoast SEO plugin did not update properly - it threw an error (I don't know what unfortunately) and they replaced it via ftp

Any ideas?

TIA

• plugins
• permissions

Share Improve this question edited Jan 8, 2019 at 23:20 richerimage asked Jan 8, 2019 at 23:07 richerimagericherimage 10144 silver badges1212 bronze badges 4

• Are you on a multisite? You might want to contact the person who set it up initially – Tom J Nowell ♦ Commented Jan 8, 2019 at 23:17
• Sorry - should have said - not a multisite! – richerimage Commented Jan 8, 2019 at 23:18
• Disable all your plugins via FTP and see if the problem is fixed. – rudtek Commented Jan 11, 2019 at 16:05
• @rudtek - thank you - the issue was a funky file within the wp-includes folder - good advice though – richerimage Commented Jan 15, 2019 at 7:50

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Fixed - I replaced the wp-includes folder with a fresh one, guest something funky was going down in there!