Plugin keeps saying needs to be updated and it's in a constant loop

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I have a plugin that is on "Version 1.0"

When I update it (as indicated within my dashboard) it revers back to the same message.

The plugin is at "1.0" and the "update" is also at "1.0" so clearly there's an error or mismatch.

Question is: how do I remove the loop?

Thanks!

Closed. This question is off-topic. It is not currently accepting answers.

Questions that are too localized (such as syntax errors, code with restricted access, hacked sites, hosting or support issues) are not in scope. See how do I ask a good question?

Closed 6 years ago.

Improve this question

I have a plugin that is on "Version 1.0"

When I update it (as indicated within my dashboard) it revers back to the same message.

The plugin is at "1.0" and the "update" is also at "1.0" so clearly there's an error or mismatch.

Question is: how do I remove the loop?

Thanks!

Share Improve this question asked Jan 21, 2019 at 23:50 HenryHenry 9831 gold badge8 silver badges31 bronze badges 8
  • You should contact the plugin author. But sounds like a caching issue. – Sally CJ Commented Jan 22, 2019 at 0:00
  • If it's actually your plugin, please show the relevant code and we might be able to help. – Sally CJ Commented Jan 22, 2019 at 0:19
  • Have you named your plugin something that's already in use on the plugin repo? – Tom J Nowell Commented Jan 22, 2019 at 0:44
  • @henry what's the name of the plugin? And is this a bespoke plugin you wrote? Or one you downloaded? If so where from? – Tom J Nowell Commented Jan 22, 2019 at 1:40
  • @SallyCJ I did but not much joy, he just said ignore it. Tom J Nowell - no, and I downloaded from developers own site - it's legit - just slopply coded that's all...i was wondering if there's a way to "fix it" as updated? – Henry Commented Jan 22, 2019 at 2:46
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1 Answer 1

Reset to default -1

I'd just deactivate then uninstall then install again. Depending on the plugin, you might lose some customization or settings. But a lot of plugins don't remove anything they stored in the wp-options table (normally where plugin options are stored), so you may not lose any settings.

But I'd go to the plugins' support page. That's the best place for plugin support.

Added

Since the plugin support route didn't work, perhaps you can 'force' the plugin not to be checked for updates.

This question has some ways to do it: https://stackoverflow/questions/17897044/wordpress-how-to-disable-plugin-update

with this code (adjust for the plugin's folder):

add_filter('site_transient_update_plugins', 'remove_update_notification');
function remove_update_notification($value) {
     unset($value->response[ plugin_basename(__FILE__) ]);
     return $value;
}

Put that in the site's function.php (optimally in a Child Theme), or in a (possibly private) plugin of your own.

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