database - WSOD 3.9.1 – Tried Everything so far

Hoping someone can help me troubleshoot my White Screen of Death.

Site Info:

• WP 3.9.1 (just upgraded)
• PHP Version: 5.4 (just upgraded)
• Single Version
• Many other installs of WP on this server (with same database / php settings) and they are unaffected.
• I was prompted to do the 'Update Database Required' on wp-admin when I first had the issue and I did.
• I CAN log into wp-admin and content is there in the backend working fine with no issue
• All Plugins disabled.

What I've done so far:

1. Check version with version.php and database values

   • wp_db_version = 27916 (matches database)
   • Also checked 'home' and 'siturl' to see if they have the correct url—they do

2. Disabled plugins (renamed plugins folder to plugins.hold)

   • After renaming this the site generated a code about wp-super-cache error
   • After error, I added a new plugins folder > and downloaded most recent version of the plugin and installed manually
   • Error message went away, but still WSOD no html generated
   • I set the 'active_plugins' value to 'a:0:{}' in database

3. Deleted custom theme, should be referencing twentyfourteen

4. Manually replaced wordpress base files

5. Tried error reporting on wp-config—no reports generated, still WSOD

I'm out of ideas, don't know what else to even search for—and since I can't get error reporting to show anything, I'm at a roadblock.

Hoping someone can help me troubleshoot my White Screen of Death.

Site Info:

• WP 3.9.1 (just upgraded)
• PHP Version: 5.4 (just upgraded)
• Single Version
• Many other installs of WP on this server (with same database / php settings) and they are unaffected.
• I was prompted to do the 'Update Database Required' on wp-admin when I first had the issue and I did.
• I CAN log into wp-admin and content is there in the backend working fine with no issue
• All Plugins disabled.

What I've done so far:

1. Check version with version.php and database values

   • wp_db_version = 27916 (matches database)
   • Also checked 'home' and 'siturl' to see if they have the correct url—they do

2. Disabled plugins (renamed plugins folder to plugins.hold)

   • After renaming this the site generated a code about wp-super-cache error
   • After error, I added a new plugins folder > and downloaded most recent version of the plugin and installed manually
   • Error message went away, but still WSOD no html generated
   • I set the 'active_plugins' value to 'a:0:{}' in database

3. Deleted custom theme, should be referencing twentyfourteen

4. Manually replaced wordpress base files

5. Tried error reporting on wp-config—no reports generated, still WSOD

I'm out of ideas, don't know what else to even search for—and since I can't get error reporting to show anything, I'm at a roadblock.

• database
• site-url
• fatal-error

Share Improve this question edited Mar 13, 2019 at 23:03 fuxia♦ 107k3939 gold badges255255 silver badges461461 bronze badges asked May 19, 2014 at 15:27 RooWMRooWM 12366 bronze badges 3

• white screens of death are when error reporting is not set to display errors. Find your error log or enable error reporting – Tom J Nowell ♦ Commented May 19, 2014 at 15:57
• When you say "should be referencing twentyfourteen", did you actually activate it in the admin? Otherwise WP will just bail on the front-end if the active theme isn't there. – TheDeadMedic Commented May 19, 2014 at 15:58
• @TheDeadMedic please add this as an answer so you get some points. And send me your address—you get a box of cookies. – RooWM Commented May 19, 2014 at 16:15

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2 Answers 2

Sorted by: Reset to default 1

You need to activate the default theme in the admin; WordPress will just bail on the front-end if the active theme isn't on the filesystem (it won't fallback to the default automatically).

Did you try:

• increasing the memory limit? http://codex.wordpress/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
• PHP error reporting? https://stackoverflow/questions/6575482/how-do-i-enable-error-reporting-in-php