Your question should be specific to WordPress. Generic PHP/JS/SQL/HTML/CSS questions might be better asked at Stack Overflow or another appropriate Stack Exchange network site. Third-party plugins and themes are off-topic for this site; they are better asked about at their developers' support routes.
Closed 5 hours ago.
Improve this questionI cannot figure out why the WP form I'm using is sometimes submitting successfully, and then for other users, it's hanging and will not stop spinning. The form plug-in, ARForms, tech support suggested that it was an issue with my admin-ajax.php.
Note: I do see that the majority of the fails are with users using Safari, but it is happening for people using Chrome or Edge at times.
My client is getting upset with people complaining about it hanging or that people are submitting multiple times because they aren't getting the success message.
Any help would be greatly appreciated.
I've run multiple tests and debuggers and everything seems fine. Installed cache plugin I've removed the file upload feature thinking that was the issue, but it wasn't. I disabled all plug-ins at one point and there were still issues. It works fine for me every time, which has been frustrating. I desperately need to fix this and I have no clue. I don't want to include the URL here because I don't want it to be picked up in the search engines.
